Legal
Acceptable Use Policy
This policy applies to all SaintsLink products, services, websites, APIs, customer accounts, portals, cloud services, and future offerings.
It describes what is acceptable and what is prohibited when using SaintsLink. We expect all customers, end users, and partners to use our products responsibly, ethically, and in compliance with applicable law.
Lawful Use
You may only use SaintsLink for lawful business purposes. Do not use our services to support illegal activity, infringe rights, or breach contractual obligations.
Account Security
Keep your credentials secure and do not share login information. You are responsible for activity that occurs through your account.
Unauthorized Access
Do not attempt to access accounts, data, or systems that you are not authorized to use. This includes bypassing authentication, exploiting vulnerabilities, or using stolen credentials.
Malware and Harmful Code
Do not upload, distribute, or deploy malware, ransomware, viruses, or harmful scripts through SaintsLink. This includes any code intended to damage, disrupt, or gain unauthorized access to systems.
Spam and Phishing
Do not send unsolicited messages, phishing links, or spam through our communications tools or connected services.
Fraudulent Activity
Do not use SaintsLink to commit fraud, misrepresentation, financial abuse, or identity theft.
Intellectual Property Violations
Do not upload, share, or distribute content that infringes copyrights, trademarks, or other intellectual property rights.
Illegal Content
Do not store, transmit, or display content that is unlawful, defamatory, obscene, or otherwise prohibited.
Harassment and Abuse
Do not use SaintsLink to harass, intimidate, threaten, or abuse others. Respect the dignity and rights of all individuals.
System Abuse
Do not attempt to disrupt SaintsLink services, deny access to other users, or interfere with normal operation.
Excessive Resource Consumption
Avoid using excessive compute, storage, or network resources in a way that affects service quality for others. Large-scale automation or load testing should be coordinated with our support team.
Reverse Engineering
Do not reverse engineer, decompile, or disassemble SaintsLink software or APIs except where explicitly permitted by applicable law.
Automated Scraping
Do not use unauthorized bots, crawlers, or scraping tools against SaintsLink websites or APIs. If you need programmatic access, use our approved API endpoints.
API Misuse
Use our APIs according to published guidelines. Do not exceed rate limits, circumvent usage controls, or submit malformed requests intentionally.
AI Abuse
Do not use SaintsLink AI services to generate illegal, harmful, or unethical content. Ensure outputs are reviewed and used responsibly.
Uploading Malicious Files
Do not upload files that contain malware, hidden payloads, or scripts designed to evade detection.
Reporting Abuse
If you identify misuse of SaintsLink, report it immediately. Prompt reporting helps us protect customers and maintain service integrity.
Report to: security@saintslink.com
Enforcement Actions
SaintsLink may investigate reports of misuse and take action when this policy is violated. Actions may include warnings, account suspension, content removal, or termination.
Account Suspension
Accounts may be suspended temporarily or permanently if they are used in violation of this policy or if they pose a security risk.
Appeals Process
If you believe an enforcement action was incorrect, contact us to request a review. We aim to address appeals promptly and transparently.
Changes to the Policy
SaintsLink may update this policy as products evolve and new risks emerge. We will post updates on this page and notify customers as appropriate.